Online Services

Our online services make it easier for you to manage your health. They are safe, simple, and available anytime. You can use them to book appointments, order prescriptions, view your records, and contact the practice.

We use secure electronic communication to protect your privacy. Where possible, you may receive messages or test results safely through the NHS App or our online services.

Getting Started

To use online services you need an account. You can:

• Register through the NHS App.

• Or visit our reception team in surgery for help setting up access.

If you had online access with a previous GP but are struggling now, visit: NHS App help and support - NHS

Book and Manage Appointments

You can book, view, or cancel appointments online. This saves you waiting on the phone and allows you to manage your care at a time that suits you.

Online booking is not for urgent problems. If you need help quickly, please call us on 📞 01773 713201.

Book directly using our online access or the NHS App.

Order Repeat Prescriptions

If you take regular medicines, you can order repeat prescriptions online. This is quicker and avoids unnecessary trips to the surgery.

Order your prescription via our online access or the NHS App

View Your Medical Record

You can view parts of your medical record securely online using the NHS App or our online services.

• By default: When you register, you’ll see new information added to your record from that day onwards. This may include problems, allergies, medications, and test results.

• Full record access: If you’d like to see your full historic record (including past consultations and results), you’ll need to request this from the practice. Please submit a query online or call us 📞 01773 713201.

Access your medical record via our online access or the NHS App

Update Your Contact Information

Please keep your details up to date so we can contact you when needed.
You can update your:

• phone number

• email address

• home address

Having the right details means we can send you appointment reminders, test results, and important updates quickly.

Update your contact details via our online access or the NHS App

Submit a Query

You can use our online form to ask us about non-urgent issues. This may include:

• not sure if you need an appointment or who to see

• questions about test results

• queries about prescriptions or medicines

• updating your medical record (for example, allergies)

• general admin questions (for example, fit notes, letters, referrals)

Our team will review your query and reply as soon as possible.
Please do not use this form for urgent problems — call us on 📞 01773 713201 instead.

Submit a query online