Patient Participation GroupOur PPG is an opportunity for patients to work with the Practice to: Help themselves and other patients to take more responsibility for their health
Provide practical support for the Practice
Contribute to the continuous improvement of services Our next meeting on Wednesday 1st June 2022 at 13:00 at the surgery.This meeting is open to all patient, whether or not you have been a part of the group before. There is no need to sign up for this meeting, simply attend and fill in the sign-up sheets when you arrive.
For more information, please see our ppg page. |
Medicines Order Line Update 11/04/2022Due to staffing problems we are currently not using the MOL for repeat prescriptions.
To order your medication please use one of the following options: 1. Online services, you can order your medication using either patient access or the NHS app. To Find more information about how to use our online services please click here. 2. Patient Triage, you can fill out a patient triage form using the Admin Query > Repeat prescriptions options. The request will come through to reception and be processed accordingly. For more information about patient triage and a link to the online form please click here. 3. Drop Scripts into the Surgery, come into the surgery and drop your filled out repeat prescription clip into the red postbox on the left of the reception desk. 4. Call Reception, you can call reception to order your prescriptions. If choosing this option please leave enough time to get through to the practice as we are currently experiencing a high volume of calls, thank you for your patience. |
Covid Rules Update - 24/02/22Acknowledging the change in isolation rules in England, we are still asking patients to wear a mask when they come up to the surgery and do not attend if you have any Covid symptoms or have tested positive. We are still operating a triage-based appointment system and are unable to accept walk-ins at this time. Please call reception if you need an urgent consultation, you will not be seen without a
pre-booked appointment. Thank You
- Kelvingrove Medical Centre |  |
Message to our patients – update on the COVID-19 booster programme
13th December 2021
Across Derby and Derbyshire, the NHS and its partners are working extremely hard to roll out the COVID-19 booster vaccination programme to our communities.
All adults are eligible from Monday 13th December, and you will be able to book via the National Booking System from Wednesday 15th December.
You can book your booster for 3 months from the date of second vaccine, and you can access the National Booking System to book the appointment from 2 months.
We are working at pace to increase the availability of appointments so that there are plenty of options for people on the National Booking System. Some local vaccination services may also contact patients directly.
New appointments are being added every day across our vaccination services. Further availability will come online from Wednesday 15th December.We will be working with all of our sites to take further steps to increase what they can offer again, including opening later and on more days.
All of these appointments will be added to the National Booking System and so we encourage everyone who is aged 18 and over, is yet to have their booster and who is approaching 3 months from your second vaccine to use the National Booking System to arrange your appointment when you are able to do so.
In terms of any planned appointments with Kelvingrove Medical Centre there are no changes at the current time, and everyone should attend their planned appointments as normal. If we need to make any changes, we will contact you directly.
Applications for Covid vaccine exemptions CANNOT be issued at the practice.
Please call 119 to obtain them
 | Polite NoticeOver the last couple of months, we have noticed an increase in the aggression and use of abusive language our staff are receiving. We would like to remind our patients that we are working very hard to meet the needs of all our patients and any form of aggression, abuse or use of bad language towards our team will not be tolerated. If you are unhappy or have any concerns we would request that these are raised in the appropriate manner. Thank you |  |
NHS Data Sharing
The NHS needs data about the patients it treats in order to plan and deliver its services and to ensure that care and treatment provided is safe and effective. The General Practice Data for Planning and Research data collection will help the NHS to improve health and care services for everyone by collecting patient data that can be used to do this.
To help you to make an informed decision about data sharing and to see the GP Practice Privacy Notice, click on the link below.
Kelvingrove Medical Centre - GDPR/How your Data is Used
For ongoing updates on how and when your data will be collected please see our news page.
CORONAVIRUS LATEST INFORMATION
www.gov.uk/coronavirus
https://www.nhs.uk/conditions/coronavirus-covid-19/
- If you think you might have coronavirus or have any symptoms such as fever, new cough, or loss of sense of smell or taste, please go to the NHS online website or telephone 111 for advice.
- If require an appointment, you will be offered a telephone or a video consultation. All face to face appointment requests will be triaged and booked by a GP.
- If you require an isolation note, please visit https://111.nhs.uk/isolation-note. Please do not contact the Surgery.
- If you need to attend the surgery, please wear a face covering. This does NOT need to be a surgical mask.
July 2021 updateIn Light of the new government guidelines, public health have advised that face masks MUST still be worn in the healthcare setting (unless exempt for health reasons) |
Please see our news page for all vaccination updates
Welcome to the Kelvingrove Medical Centre
Our Mission Statement
'To provide easy access to high quality patient centred care'
Our Aim
We aim to provide all of our patients with a comprehensive range of healthcare services from short term conditions to chronic conditions. Please explore our website and find out how you and your family can benefit from our professional yet personal approach to healthcare provision.
Convenience
Please see our opening hours when you will be able to contact our friendly reception staff. Check out how to order repeat prescriptions here, telephone appointments can be booked over the phone or online via Patient Access.
Join Us
Registering is easy; please contact our friendly Reception Staff.
Patient Online Access to Summary Care Record
You can now book appointments online (when available), order repeat prescriptions, update your contact details, view your summary care record and detailed coded record via the Patient Access system. You can register on line and then bring photo ID and confirmation of your address to the Surgery where the receptionist will activate your registration.
Please click on the following link for further information on how to register for this service. On Line Access Information Leaflet
Electronic Prescription Service (EPS)
Please click on the following link for further information on the Electronic Prescription Service. Patient_information_leaflet.pdf
NHS Website
NHS Website is the online 'front door' to the NHS. It is the country's biggest health website and gives lots of information about services, health and wellbeing.
Please click on the link below to be taken to the NHS website
https://www.nhs.uk
CQC INSPECTED OUR PRACTICE ON 22 January 2019 - PLEASE CLICK ON THE LINK BELOW TO READ THE REPORT
(Site updated 25/05/2022)